The platform was producing inaccurate outputs. The underlying address data feeding its analysis was flawed, and without a consistent process in place, engineers had little visibility into why the results were off.
Corrected the data at its source and established the structure to keep it accurate — SOPs, Notion workflows, a pre-demo testing process, and light automation to reduce manual follow-up.
The platform's output accuracy improved significantly, resulting in more consistent, higher-quality client demos.
The team was losing 6–7 hours every week just pulling together status reports for clients by hand.
Helped build a Power BI tool that pulled it all into one place, and tightened up how we tracked and followed up on work.
That 6–7 hours a week disappeared, leadership could see project health in real time, and milestones moved 15% faster.
Researched employee needs and how leading firms approached mobile, then built a roadmap to guide the redesign.
Assessed where AI could add the most value, identified the strongest use cases, and shaped a clear, phased strategy around them.
Their teams had huge libraries of documents, but no fast way to actually find the answers buried inside them.
Helped build F1Bot — a chatbot that pulled from all those documents, so anyone could just ask a question and get a real answer.
Teams could get the answers they needed in seconds, straight from F1Bot, without searching for them manually.
Safety procedures and evacuation plans spanned multiple locations and teams, and coordination across departments was inconsistent.
Worked with security teams and facility officials to update evacuation plans and safety procedures across sites, and built a project management framework for Amtrak's women-led group to improve how work moved between departments.
Plans and procedures were updated and aligned across locations, and the new framework gave the group a clearer, more coordinated way to get things done.
A location-based mobile platform was in active development, with technical teams and business stakeholders who needed to stay aligned as things moved fast.
Turned product requirements into clear, actionable tasks, ran regular stand-ups, and kept the trackers current so distributed teams always knew where things stood.
Delivery stayed on schedule, and the technical and business sides stayed in sync throughout the build.
A six-month enterprise software implementation needed careful coordination between the client and technical developers, with real risk around data quality.
Managed the project from scoping through go-live, served as the point of coordination between client and developers, and identified and headed off risks to keep the data clean.
The implementation went live successfully, with clean data and expectations managed on both sides throughout.